Support
1-year warranty on every device.
Devices are cleared through a documented quality process before dispatch and are covered for a year from the date of purchase.
12 months cover
Standard on every certified refurbished device we ship.
Tested before dispatch
21-point quality process covering performance, battery, ports and display.
Pan-India support
Raise a request from anywhere in India through WhatsApp or email.
What is covered
- Hardware faults found during normal use
- Motherboard, display, keyboard and port failures
- Storage and memory module failures
- Charging adapter faults reported on delivery
What is not covered
- Physical damage, liquid damage or misuse
- Unauthorised repairs or opened devices
- Consumables and cosmetic wear
- Software, data loss or third-party applications
Raising a warranty request
- 1
Share the details
Message us with your order reference and a short description of the fault.
- 2
Guided diagnosis
Our team runs a remote check and confirms the next step.
- 3
Repair or replace
Approved cases are repaired or replaced as per the assessment.